FAQs

Naturally, you might have a few questions—you’ve landed in just the right spot to get all the answers you need.

Who are these balance boards suitable for?

They fit athletes, surfers, beginners, families, and fitness enthusiasts—suitable for all skill levels and ages.

What core benefits do the boards offer?

They enhance stability, coordination, core strength, agility, and body control for sports performance and daily wellness.

What materials are the boards made of?

Crafted with high-density wood, featuring non-slip tops or grip tape for safety and durability.

Can the boards simulate specific sports movements?

Yes. Y-shape and roller models mimic surfing/snowboarding carving, edge control, and stance adjustments.

Are the boards easy to store and use at home?

Lightweight and easy to store, they work for home gyms, living rooms, or training studios.

What activities can I use the boards for?

Ideal for fitness, yoga, rehabilitation, standing desk training, and off-season sports practice.

Do the boards ensure safety during use?

Non-slip surfaces, gentle tilt ranges (for beginners), and sturdy construction provide secure training.

How long will it take to receive my order?

The time it takes for our customers to receive an order depends entirely on the locale, the shipping method chosen and the date the order was made. We advise customers to take a look at our Shipping Terms page, this contains a breakdown of our shipping methods and how long each will take to deliver the product to you.

Please be aware that the stated delivery times, although often accurate, do vary depending on delays within the postal system. Any delays that occur during transit are entirely down to the postal service in charge of delivering the parcel.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's journey. You can also log in to your account to view order status.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging.  We cannot accept returns on used balance board for safety and sanitation reasons. Initiate a return by [email protected] our support team.

My balance board arrived damaged. What should I do?

We rigorously quality-check all products, but defects can rarely happen. Please contact our After-Sales Support team immediately at [email protected] with your order number and photos of the issue. We will swiftly send a replacement or provide a refund.

Have a question we didn't answer here? Reach out to our team and we'll get back to you as soon as we can!

Please email us at [email protected] for all other questions.